Last updated: June 29, 2025
NovaQore ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we handle information when providing our technology services including custom website development, VoIP phone system consulting, and related digital services.
We collect information you provide directly during service requests, including your name, email address, company name, phone number, project requirements, business information, and any other details you choose to share during our consultation and development process.
We use collected data to provide our services, communicate about your project, deliver completed work, provide ongoing support, send project updates, and improve our services. Information may also be used for legal compliance purposes.
We do not sell your personal information. We may share data with trusted third-party service providers assisting with delivery (such as Stripe for payment processing, Firebase for application hosting, and RingCentral for VoIP services), or when legally required. All third parties operate under confidentiality agreements.
We implement appropriate technical and organizational measures to protect your personal information. Applications are hosted on secure platforms like Vercel and Firebase using industry-standard security. Payment information is processed by Stripe and never stored on our servers.
Upon full payment, clients retain ownership of custom-developed applications and associated data. We retain rights to general development methodologies and pre-existing frameworks.
You have the right to access, correct, or delete your personal information. You may request information about data usage, data portability, or withdraw consent for processing activities at any time.
Project information is retained during the service relationship and reasonably afterward for support. Personal data is deleted upon request or when no longer necessary for the purposes it was collected.
We may update this policy to reflect changes in our practices or legal requirements. We will notify users via email or website notices about material modifications.
For questions about this privacy policy, contact us at support@novaqore.tech